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The Journey Center

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Dingledine Dale W Lisw

Greenville, SC

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Howell Madora D MSW Lisw-Cp

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The Journey Center
The Journey Center
(12 Reviews)
> Get Phone Number & Directions
355 Woodruff Road Greenville, SC 29607
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
I came here 4 times. The first time I came with my mother and the counselor talked to my mom and about her past more then to figure out my issues. The 2nd time I went she didn't remember seeing me or my mom the week before nor did she know why I was getting help. The 3rd session she was 30mins late calling me back and when she did she introduced herself and said "nice to meet you." Then after looking at my folder realized she had seen me before. Then says she needs to see me again the next day to finish up paperwork. So that session was about 20mins which should have been an hour. The 4th session she called me back 15mins late and then forgot why she wanted to see me twice in one week. After looking through my folder she says what do you want to talk about? After I told her she then changes the subject and says well I think we need to talk about what you want in a relationship! Wow! I didn't even tell her I was needing help in that department which I'm not! Plus that didn't have anything to do with what I just said. So I don't know about the other people in the center but I don't recommend going there to get treated by the owner of the company.
by Kristan Hart xxx.xxx.200.41
January 11, 2016
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by debbie gregg xxx.xxx.80.65
October 01, 2013
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did they follow up with you after your appointment?
Yes.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider answer all of your questions?
Some were answered
Did this provider prominently display their diplomas or business license?
Yes
by Bob xxx.xxx.40.187
July 26, 2013
Was this provider's office too cold?
Yes, I was starting to get numb
Was this provider's office easy to locate?
Only with clear directions
Does this provider welcome questions?
Not at all. They ignored my questions
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.227.41
May 12, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.138.53
March 16, 2013
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider have reasonable prices?
No, it was expensive.
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Steve xxx.xxx.104.63
December 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.128.67
April 08, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 11, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
May 25, 2011
Were you able to relax during your appointment?
Yes
Are you going to visit this provider again?
Without a doubt!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
May 19, 2011
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Map and Directions
355 Woodruff Road, Greenville, SC 29607