Marc Van Der Leeden, MD

Marc Van Der Leeden, MD
Endocrine Assoc-Western Mass 2 Medical Center Dr Ste 210 Springfield, MA 01107
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider answer all of your questions?
Yes
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.168.49
May 28, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.197.221
April 15, 2013
Was the waiting area spacious?
Yes
Did this provider rush your appointment?
No
Was this provider's office clean?
It was satisfactory
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.4.14
March 13, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.32.2
January 22, 2013
Was this provider's staff friendly?
Not Really
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you by name?
Sometimes, but not always
Would you recommend this endocrinologist to others?
Yes
by Anonymous xxx.xxx.56.89
January 15, 2013
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider rush your appointment?
No
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.55.19
January 10, 2013
Did this endocrinologist answer all of your questions?
Every question I had was answered thoroughly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.232.8
October 28, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.64.62
October 17, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
February 20, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
Yes
by Anonymous
September 29, 2011
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