Susan Henley, MD

Susan Henley, MD
Colorado Springs Endocrine 325 E Fontanero St Colorado Springs, CO 80907
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Although I found Jean Doan very capable, I found the office horrible to work with, they are nasty and rigid, and terrible with dealing with patients. I am out of there, happily.
by Linda xxx.xxx.22.98
July 09, 2019
Was this endocrinologist's staff friendly?
Yes, they went above and beyond
Does this endocrinologist use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this endocrinologist friendly?
Extremely Friendly
Were you glad that you had the appointment with your provider?
Yes
by Anonymous xxx.xxx.109.226
March 25, 2014
It was easy to get the appointment time that worked for my schedule. The staff was helpful . They never made me feel uncomfortable for asking any question. They are always polite and never use foul language, which I really appreciate. I was seen by a nurse practitioner instead of meeting Dr. Henley, which was new for me and I prefer to have direct contact with the doctor who is signing my prescription. The inconvenience I found is that this office does not provide other services I need like blood work, and radiology, that were available to me from a previous provider. I hope you have a better outcome from your visit.
by Anonymous xxx.xxx.134.107
April 08, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Would you recommend this endocrinologist to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.0.1
February 15, 2013
Was this provider's office too loud?
No, it wasn't too loud
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was this endocrinologist friendly?
Friendly Enough
by Anonymous xxx.xxx.156.254
October 18, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
August 31, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's staff friendly?
Friendly Enough
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer flexible appointment times?
Yes
by Anonymous
July 25, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
March 29, 2011
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