Joel R Goode, MD

Joel R Goode, MD
Tucson Orthopaedic Institute 5301 E. Grant Road Tucson, AZ 85712
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
1 star average for Recommended
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous xxx.xxx.66.231
October 10, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
July 09, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 25, 2011
I was told I could be back to work Monday and have surgery on the previous Thursday or Friday. Cassie his scheduler, yelled at me explaining how hard it is to schedule that because he does Tues/Wed. surgeries. We set an appt for Tuesday and she emails me with a Wed. appt that she changed without notification. The nurse that calls to give pre-surgical instructions the Friday before sugery, tells me I'll go back to work when the Dr. see's me again and evaluates me. That was to be on the appt. for the Wed. after the Monday he told me to plan with my employer to come back from work.

I couldn't get information for any of my questions as I was directed to Liz (his asst.) who directs you to Cassie the scheduler who refuses and says she will email (supposed to confirmation of the appt we discussed, only to find out she changed the date to my h beusbands birthday) your confirmatioin and all the info I need. I was told to call if I have further questions after that. The email didn't even come the same day.

Extremly difficult, uncaring, unprofessional staff.
by chuckyfedz
February 24, 2011
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