Shital R Patel, MD

Shital R Patel, MD
Palm Beach Diabetes and Endocrine Specialists, PA 1515 N FLAGLER DR STE 430 WEST PALM BEACH, FL 33401
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
I made an appointment, waited 3 weeks for it. Arrived early after taking time off of work. Staff didn't address me right away even though I was the only one in the office. They collected my CO-PAY and brought me back to office where the med assistant asked me to fill out paperwork I already filled out. They asked me why I was there, THEY DIDN'T EVEN KNOW WHO I WAS OR WHY I WAS THERE. The med assistant then gave me attitude and wanted to know who I spoke to, I didn't know..more attitude. I stated you obviously have me on the books and you took my co-pay but you have none of my paperwork? Med assistant stated they have two offices and was I SURE I HAD right office. Again you have my name and co-pay. I had her call me PC's office and she stated I had a problem; at this point I had an attitude and stated I was leaving. She stated "no problem", I asked for my co-pay back and she stormed out went to the front desk and stated to give me back my co-pay because I DIDN"T have paperwork. I heard the Doctor was good but her staff was bad. After reading other reviews it is apparent that the Doc's staff's acts as the Doc...doesn't care just wants a co-pay!!

http://www.vitals.com/doctors/Dr_Shital_R_Patel_2/reviews#ixzz2fJECEotM
Doctor Reviews and Ratings
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by Betty xxx.xxx.245.117
September 19, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this endocrinologist answer all of your questions?
Yes
Were you able to relax during your appointment?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.169.24
June 14, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.66.206
March 22, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider promptly return your phone calls?
Yes
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.159.191
October 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.12.95
March 20, 2012
Was it easy to make an appointment with this provider?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
September 30, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider rush your appointment?
No
Are you going to visit this provider again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 12, 2011

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by mukesh_vaghani
May 07, 2008
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