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Jean Buhac, MD

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Jean Buhac, MD
Saratoga Dermatology and Medical Spa
(13 Reviews)
> Get Phone Number & Directions
54 Seward Street Saratoga Springs, NY 12866
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Consumer Feedback

(13 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
I waited almost an hour to be seen by the doctor, even though the assistant said it would be just a few minutes. No apology from the doctor when she arrived, she even gave me a bit of an attitude when I mentioned it. Very brief visit, doctor recommended a pill but neglected to mention the fact that it would cost over $500 as one of the drawbacks I'd asked about. Their office makes it very difficult to actually speak to anyone regarding questions or problems (office also screwed up getting my prescriptions sent to the pharmacy) bogging the patient down in a series of automated phone menus and answering machines. I finally left a frustrated message expressing several concerns over the medication she'd prescribed, begging someone to call me back promptly since I had a follow-up appointment scheduled which relied on me beginning the course of medication quickly. The office never called me back. Paid $140 for the privilege of being ignored and forgotten. I'll never go to them again.
by ignored patient xxx.xxx.120.179
June 17, 2014
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Bruce hOWLAND xxx.xxx.89.112
December 17, 2013
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. I felt the staff was friendly enough. They didn't go above and beyond, but they did their jobs. . They didn't seem like they wanted to listen to anything I had to say.
by tag xxx.xxx.246.179
October 09, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.196.44
October 02, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Would you recommend this dermatologist to others?
Absolutely Not
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous xxx.xxx.37.32
July 23, 2013
This doctor's office was probably the worst facility I have ever been to. I waited for about 1 hour just to see the doctor and when I finally saw someone they barely even looked at my psoriasis, the only thing they gave me was a coupon for topical cream which wasn't covered under my insurance. I went again, giving them a second chance and it was another waste of $50 co-pay I can't believe they still have patients. They probably have patients because they are the only dermatologists in Saratoga...I am still looking for another dermatologist. Please don't waste your time.
by Maddy xxx.xxx.218.67
February 01, 2013
I called with a rash from poiso n ivy. I was given an appointment two weeks away. I told them that I needed it sooner and they said they would put me on a list that would get me in if there was a cancelation. I was also told that someone would get in touch with me within 24 hours. Someone finally called two days later. I was told that I should go to my primary care physician. I informed the woman that my primary doctor had recently moved out of the area. She then told me that I should go to an urgent care facility. Apparently they did not need my business.
by Tony xxx.xxx.76.149
October 04, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.63.15
August 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.92.83
July 12, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.101.210
April 23, 2012
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Map and Directions
54 Seward Street, Saratoga Springs, NY 12866