Brian Wu, MD

Brian Wu, MD
Crystal Lake Medical Center 6317 Northwest Highway Crystal Lake, IL 60014
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
1.5 star average for Recommended
Value
4 star average for Value
He was always friendly to me. I had confidence in him. He cared about people.
by RIck xxx.xxx.236.142
January 12, 2019
Did this endocrinologist answer all of your questions?
No, I left confused and frustrated
Does this provider offer flexible appointment times?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.146.25
October 29, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.100.214
May 02, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was this endocrinologist's staff friendly?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 22, 2012
Did this provider have reasonable prices?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
December 19, 2011
Dr. Wu didn't listen to what I had to say and completely discounted the previous lab work I brought with me to seek help with my problem. He told me "my generation is too stressed out" and told me to stick with what I have been doing....which isn't working...which is why I was seeking help.
by wouldn't reccomend to anyone
September 13, 2011
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