Harvey Lankford, MD

Harvey Lankford, MD
Endocrine & Diabetes Management Center 7231 Forest Avenue, Suite 103, Highland I Building Richmond, VA 23226
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this endocrinologist's office?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.2.249
July 14, 2013
Was this provider's staff friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you recommend this endocrinologist to others?
I Already Have
by Anonymous xxx.xxx.107.134
June 19, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.17.222
August 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.245.12
June 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.193.11
May 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Vera
April 27, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
November 10, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
November 10, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
September 22, 2011
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
July 11, 2011
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