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Frank Crantz, MD

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Frank Crantz, MD
Endocrine Associates
(15 Reviews)
> Get Phone Number & Directions
7921 Jones Branch Dr. #320 McLean, VA 22102
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
At first he seemed really cold but once I called him on it, he really lightened up. I find him knowledgeable and he is quick to give helpful advice. I don't expect my thyroid doctor to be my friend...I want him to help me get my thyroid to work well. He delivers.
by Teresa xxx.xxx.97.125
March 19, 2015
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Charles xxx.xxx.129.12
January 16, 2015
This doctor is very cold and arrogant. He does not ask questions, or listen to the patient. He makes no attempt to understand the full medical situation. He gives a lecture, and does not interact with the patient. I have no idea what his technical skills are, but he does not practice the art of medicine. His complete disinterest in the patient is patently obvious.
by anonymous xxx.xxx.196.210
May 08, 2014
My 25 daughter is severely disabled (physically and mentally). I called them to get a confirmation that she does or does not have osteoporosis as another doctor has suggested. When I told them that she has BCBS and VA Medicaid, they denied her service because her SECONDARY insurance is Medicaid. My daughter has many doctors who do not accept Medicaid and I pay what BCBS contracts with them. They just kept saying this was their "office practice". In the 9 years that my daughter has had Medicaid, I have NEVER heard or seen this practice before. BE VERY WARY OF THIS MEDICAL OFFICE - learn ALL of their "office practices" before seeing them!
by jill4kelly xxx.xxx.35.34
January 31, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.75.200
October 25, 2013
Does this provider treat their staff well?
Kind of, but not very well
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous xxx.xxx.182.180
September 12, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer flexible appointment times?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.105.183
April 29, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.252.36
August 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.63.116
August 16, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.

I have been his patient for the past 14 years. I can only say that he has kept me alive, and I am very thankful for that.
by Solo xxx.xxx.247.243
July 26, 2012
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Map and Directions
7921 Jones Branch Dr. #320, McLean, VA 22102