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James Williams, OD

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James Williams, OD
James A Williams OD and Associates
(21 Reviews)
> Get Phone Number & Directions
811 N Central Expy Suite 1145 Plano, TX 75075
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Had a VERY BAD experience with Williams eye care, Plano and Frisco locations.
by Pal xxx.xxx.240.17
October 24, 2015
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
by tmcd xxx.xxx.31.192
May 27, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Cheri xxx.xxx.201.78
August 17, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider use current and safe equipment?
Fairly current
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.244.227
April 23, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office easy to locate?
Fairly Easy
Did you experience unnecessary pain during your visit?
No
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.105.160
April 01, 2013
Did this provider answer all of your questions?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did they follow up with you after your appointment?
Yes.
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Susie xxx.xxx.8.4
March 20, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider promptly return your phone calls?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.58.254
December 05, 2012
Pleasant staff and Dr. My issue was with the billing. They tried to bill me twice for a co-pay and after an eye exam plus paying my co-pay I got a bill for 160.00! I have NEVER had to pay anything other than my co-pay! I have worn contacts lens for over 40 years (no changes to my insurance), and I have NEVER been asked to pay these excessive amounts (my insurance called them excessive and refused to pay).
GO ELSE WHERE! There are too many (good) choices out there to use someone that tries to rip you and your insurance provider off.
by lavender girl xxx.xxx.85.181
December 02, 2012
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider rush your appointment?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.42.46
November 08, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you refer this provider to a family or friend?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Samanth xxx.xxx.121.38
November 03, 2012
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Map and Directions
811 N Central Expy Suite 1145, Plano, TX 75075