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Behavioral Health Centers-Carolinas Healthcare System - Cmc-Randolph

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Charlotte, NC

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Sue Anne Wrenn, LCSW, BCD Psychotherapist

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Behavioral Health Centers-Carolinas Healthcare System - Cmc-Randolph
Behavioral Health Centers-Carolinas Healthcare System - Cmc-Randolph
(7 Reviews)
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501 Billingsley Road Charlotte, NC 28211
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
This place is a sh*thole, period. It's a low end, dirty out of all other options type place. The staff borders on incompetent - critical, yes - at the very least they are not exactly 'confidence inspiring'. Last, they will do nothing to make their patients comfortable and give the impression that they're working for a paycheck.

You don't bring a Mercedes to a muffler shop for a tune up, don't consider this place for the mental health of anyone that you love (or even like).
by Bjorn Free xxx.xxx.174.85
June 24, 2018
Were the waiting room chairs comfortable at this provider's office?
Yes
Would you recommend this mental health practitioner to others?
I Already Have
Did this provider thoroughly explain the risks and benefits of your treatment?
Mostly yes
Did you leave the office feeling satisfied with your visit?
Mostly
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.246.178
April 03, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this psychologist promptly return your phone calls?
Not really. I usually have to wait a long time
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by j xxx.xxx.133.221
November 08, 2013
Was this provider's office clean?
It was satisfactory
Does this psychologist give unbiased advice?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this psychologist rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.76.219
October 31, 2013
Did you feel safe in this psychologist's care?
Yes
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Would you recommend this psychologist to others?
No
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Is this business in a safe neighborhood?
No way!! Be aware it is very unsafe and I was scared
by Anonymous xxx.xxx.49.169
June 09, 2013
I've been to several counselors outside this facility and to several within the facility. I would consider them experts in their field. I have found the best psychologists and psychiatrists at this clinic. They offer leading therapies because they serve a large city.
by readyforchristmas xxx.xxx.216.2
December 23, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Would you refer this provider to a family or friend?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous
May 11, 2011
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Map and Directions
501 Billingsley Road, Charlotte, NC 28211