Derek Metzler, MPT

Derek Metzler, MPT
Restore-PT 411 N 23rd St Richmond, VA 23223
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Staff
5 star average for Staff
I will definitely recommend them to people I know. The staff was so friendly, which I really appreciated. Derek listened to my concerns and catered my treatment to my personal issues. He was open to all my questions and I LOVED the treatment.
by Jaime xxx.xxx.7.144
May 09, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.32.2
March 26, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was the physical therapist's equipment clean?
Very! They cleaned it regularly
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.27.117
December 21, 2012
Did the physical therapist pressure you to extend your therapy unnecessarily?
No, I didn't feel pressured
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
October 24, 2011
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They always make sure to return my phone call as soon as possible. They've never left me waiting. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by Anonymous
August 30, 2011
Was the waiting area spacious?
No, but I can always find a seat
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
April 30, 2011
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