Directory > Providers > Senior Care > Nursing Home > TN > Memphis > Carriage Court Assisted Living > Reviews

Carriage Court Assisted Living

Nearby

Nursing Homes

Graceland Rehabilitation and Nursing Center

Memphis, TN

Parkway Health & Rehabilitation

Memphis, TN

St. Clare Health & Rehab

Memphis, TN

American Transitional Center Memphis

Memphis, TN
Get Featured on Wellness.com > Learn More
Carriage Court Assisted Living
Carriage Court Assisted Living
(11 Reviews)
> Get Phone Number & Directions
1645 West Massey Road Ofc Memphis, TN 38120
Add a Review

Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
My mother came to live at Carriage Court after a devastating accident this past summer, that took the sight of one of her eyes. She has had nothing but the kindest, and most loving treatment since day one, and my sisters and I marvel that we have never encountered one staff member that has an attitude. They are all smiling, and helpful, and cordial. Sometime I think mom loves some of her care givers as much as she loves us, her children. They are such truly kind care givers.
They have all kinds of activities that keep things fun and seniors engaged.
My mother is almost 99, and whips around in her walker going to different activities. I can hardly get her on the phone, she has become so socially engaged. My uncle, 96, lives here as well, and for a longer period than Mom. He is happy as a clam, here.
I worked for a prominent hospital in Memphis for a number of years, and the Golden Rule, and Service First were our guidelines for taking care of patients and any guest. I have said that Carriage Court reminds me of that great work environment,and my family feels very fortunate to have our relatives in this totally loving, excellently run place.
by Teresa Taylor xxx.xxx.187.176
December 08, 2015
My mom has been at Carriage Court for going on two years, and she really likes it there. When my sister and I were looking for a place for our recently widowed mother, we knew when we walked in the door that we had found the right place. It has an upbeat, homey feel that we didn't find in any other facility we had toured. The staff is friendly, animated and dedicated to their jobs. The food is good with a number of options for every meal. The nurses try to take care of not just meds, but every little ache and pain, and with infinite patience. Every employee I've met over the two years has been professional and friendly. Definitely recommend!
by Mel xxx.xxx.57.89
September 06, 2014
Was this senior care facility clean?
It was satisfactory
Are you going to visit this senior care facility again?
If I need to, I'll return
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.8.60
August 24, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.45.29
May 07, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Was this provider's office easy to locate?
Fairly Easy
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.213.175
April 04, 2013
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.160.29
August 28, 2012
My friend was a patient here. She is totaly alert and able to make her own decisions. While in this facility she wasnt allowed to make any of her own choices and was told when and where to eat. The food was not good and the activity program was very child like. The call bell would go unanswered or take long periods of times to get help. The personal care attendants were very rude and disrespectful when talking to her. She describes her experience there as a total nightmare and warns others not to be fooled by the fancy decor they see when they walk through the door.
by careforseniors
February 23, 2012
Horrific experiences by my friend who went to Carriage House due to having multiple sclerosis. She was previously a nurse for many years at St. Jude Children's Hospital where she was beloved. While she may have MS, she is aware of her surroundings and what is going on around her. She felt like she had lost all of her independence and freedom while there. After being there for a very short period of time, she had an acute stroke like episode. She lost the use of her left side during the episode as well as lesser impact on right side. She also lost control of her bowels and bladder which is typical with an acute episode like this. Two different aides came in and told her "you made the mess, you can lay in it. you can't call 911. Who do you think you are". My friend then tried to get help by pressing a button for a nurse to come and help her but no one came for awhile. She then had to dial 911 by herself. When the nurse finally came, she was shocked and also called 911.

HORRIFIC, HORRIFIC AND UNACCEPTABLE. IS THERE NO ONE WHO IS OVERSEEING THIS PLACE OF HORROR???
by jjochs
January 22, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
January 05, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider remember you by name?
Sometimes, but not always
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
August 10, 2011
Add a Review
Map and Directions
1645 West Massey Road Ofc, Memphis, TN 38120