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Banfield Pet Hospital

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Banfield Pet Hospital
Banfield Pet Hospital
(3 Reviews)
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1257 Carmia Way Richmond, VA 23235
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Consumer Feedback

(3 Reviews)
Service
3 star average for Service
Environment
2 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
1 star average for Recommended
Value
1 star average for Value
Was this animal hospital's staff friendly?
No, they were rude
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Was the waiting area spacious?
No, multiple people had to stand
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
January 18, 2012
The examining rooms at their office were not very clean. I was pretty grossed out that they weren't kept up better. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. I waited at the counter for almost 10 minutes before someone came out to help. I felt ignored. They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time.
by Anonymous
October 29, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you feel that this veterinarian's pricing was fair?
Absolutely not. I was shocked and appalled when I paid the bill.
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous
March 26, 2011
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Map and Directions
1257 Carmia Way, Richmond, VA 23235