River Drive Animal Hospital

River Drive Animal Hospital
River Drive Animal Hospital 3701 River Drive Columbia, SC 29201
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.137.253
March 20, 2013
Been taking my pets to Dr. Jones for 15 + years. Simple, low-tech, but knowledgable and compassionate care without a lot of unnecessary overhead. Prices are reasonable and they don't try to talk you into unnecessary procedures. Appreciate the honest and professional care.
by JHorton xxx.xxx.96.110
February 25, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.96.110
February 23, 2013
Did the veterinarian allow you to stay with your pet at all times?
Yes
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you feel safe in this provider's care?
Yes
by Jimmy xxx.xxx.137.172
November 26, 2012
I do plan on recommending this animal hospital to my friends and family. I was really pleased with their work and how they treated my pets. I felt very safe in their care. I definitely trust them. One thing I did enjoy was the waiting room chairs. They were comfortable and I didn't mind waiting in them for the appointment. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything.
by Anonymous
March 08, 2012
When comparing them to others I have visited for the same condition, they are among the best I have seen. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. It has never crossed my mind to take my pets anywhere else due to their outstanding ability to perform any basic as well as complicated procedures. Their level of knowledge and experience is unlike any other vet I have ever been to.
by Anonymous
January 30, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 02, 2011
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