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Total Fitness Family Center

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Total Fitness Family Center
Total Fitness Family Center
(11 Reviews)
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9801 North Highway 81 Piedmont, SC 29673
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Does this provider use current and safe equipment?
Yes
Would you recommend this provider to others?
I Already Have
Was the staff friendly?
Extremely Friendly
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
by Wayne xxx.xxx.79.244
June 23, 2014
Was the staff friendly?
Friendly Enough
Does this health club use current and safe equipment?
No; the equipment needs to be updated
Does this provider take that extra step to make you feel special?
Not really
Would you recommend this health club to others?
If I Had To
Were you glad that you had the appointment with your provider?
Not really
by Anonymous xxx.xxx.113.36
February 24, 2014
The staff is very friendly and helpful. However, they will tell you these great stories about how they are expanding and will have this huge workout facility in the next 9 months....we were here a year and that never happened. Also, the equipment always seemed to be broken. When we canceled our membership because we had already paid for the year they said we didn't owe anything else, a few weeks later they took money out our account, saying that we had agreed to pay it. If you do join this gym make sure you get a copy of everything they write down because things get mysteriously added to paperwork.
by Pollyanna xxx.xxx.125.85
January 31, 2014
Does this provider have helpful information available online?
Yes, but very little
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by jj xxx.xxx.49.185
January 12, 2014
I am looking for a good place who will help me get into shape and I wanted a swimming pool as well. With great disappointment after reading the reviews I am skeptical to even considering this Fitness Center.
I am looking for a place that is affordable, swimming pool, people who will keep me on the right track, for I am not going to a gym for the fun of it. However, it would be nice to enjoy my surrounding. I need a place close to Moonville that has a swimming pool for the winter time. I want to get the best results from a great staff. If anyone knows of a place that is affordable please contact me. I am getting older and need muscle toning and I need swimming work outs due to bone issues. Please help me. This needs to be some place that is affordable. Thank you for your help. I cannot rate it until I go there.
by Pamela xxx.xxx.127.113
January 02, 2014
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did the staff answer all of your questions?
Some were answered
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did you experience unnecessary pain during your visit?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.49.185
October 14, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this health club offer group fitness classes?
Yes, they have everything you could possible think of
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Steven betman xxx.xxx.38.13
September 01, 2013
I am never satisfied and will soon be looking for a new place to work out or a membership elsewhere. Their fitness equipment is the worst! It's so old and outdated; it can't possible be safe for use. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They are always prepared for my appointment and remember everything about me.I am Totally disappointed in this gym and what they stand for. A relative of mine was an employee of this establishment, and gave their all into making this place better. This place made this person make some questionable decisions, that were not only morally wrong but down right illegal. This place is a self-proclaimed Christian establishment that goes by no morals. Their only purpose is to see how much $ they can put in their pockets. I suggest, if you have any type of Christian morals, to pray hard for these folks because they are truly lost in their purpose. I have bitten my tongue long enough, and everybody needs to see what this place is truly about. As for the gym itself, its falling apart. They neglect to repair any of the equipment, so they can save for the "new facility" they've been "building" for 10+ years. They have driven away ALL of their decent staff. Word of mouth is the best form of advertisement.
by John 8:32 xxx.xxx.159.107
June 27, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to relax during your appointment?
Yes
Would you refer this provider to a family or friend?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.223.38
June 17, 2013
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous xxx.xxx.238.93
May 19, 2013
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Map and Directions
9801 North Highway 81, Piedmont, SC 29673