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Saint Paul's House & Health Care Center

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Saint Paul's House & Health Care Center
Saint Paul's House & Health Care Center
(7 Reviews)
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3800 N California Ave Chicago, IL 60618
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Would you recommend this senior care facility to others?
Absolutely Not
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this senior care facility's staff friendly?
Not one bit
by Anonymous xxx.xxx.240.27
March 12, 2018
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by cafeameric xxx.xxx.47.108
September 20, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.179.206
September 16, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider have helpful information available online?
Yes
by Anonymous
September 27, 2011
Did this provider listen to your input and concerns?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
August 15, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
May 16, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you recommend this provider to others?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
April 21, 2011
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Map and Directions
3800 N California Ave, Chicago, IL 60618