Redwood Convalescent Hospital

Redwood Convalescent Hospital
Redwood Convalescent Hospital 22103 Redwood Rd Castro Valley, CA 94546
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
I was very uncomfortable with the amount of foul language they used. I wish they had been more professional. I definitely don't trust their advice. They're only concerned about themselves. I had to wait quite a while for them and my entire day's schedule was messed up. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. They are all VERY RUDE!
by John xxx.xxx.46.112
December 19, 2013
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous xxx.xxx.46.141
November 14, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Angel Antonio xxx.xxx.224.34
May 22, 2012
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
December 23, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 21, 2011
Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. Every time I've called and left a message, I've never heard back. It's extremely annoying. The magazines in their waiting room were so boring. It made my time in the waiting room drag.
by Wang
July 12, 2011
Does this provider have helpful information available online?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
April 21, 2011
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
March 20, 2011
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