Holy Family Manor Inc

Holy Family Manor Inc
Holy Family Manor Inc 1200 Spring St Bethlehem, PA 18018
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Good, caring, staff, but insufficient CNAs on floors. Communication glitches and inaccuracies among different departments occur too frequently.
by jenrose xxx.xxx.48.22
October 15, 2014
Did you feel like this provider's office was sufficiently staffed?
Not really
Did this nursing home answer all of your questions?
Yes
Were handicap accommodations well done?
Yes
Do you think that the provider's staff are well trained?
Somewhat
Would you recommend this nursing home to others?
Absolutely Not
by Mike xxx.xxx.59.221
March 07, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did you feel safe in this provider's care?
No, I was scared
Were you able to relax during your appointment?
No, I was on edge
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous xxx.xxx.100.23
December 08, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 13, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
June 08, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Doris
May 28, 2011
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