Hamilton Arms Center

Hamilton Arms Center
Hamilton Arms Center 336 S West End Ave Lancaster, PA 17603
Add a Review

Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Would you recommend this nursing home to others?
I Already Have
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does this provider treat their staff well?
Extremely well
Did this provider take time with you at your appointment?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
by Heidi Yorty xxx.xxx.210.143
March 24, 2014
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to relax during your appointment?
Yes, I was completely at ease
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider prominently display their diplomas or business license?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by s. connor xxx.xxx.114.83
December 26, 2013
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous xxx.xxx.64.183
August 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.198.187
June 13, 2012
Does this provider promptly return your phone calls?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous
February 14, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
January 12, 2012
Was this provider's office clean?
It was satisfactory
by Anonymous
September 06, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 20, 2011
Add a Review