Directory > Providers > Senior Care > Nursing Home > NY > Lynbrook > East Rockaway Progressive Care Facility > Reviews

East Rockaway Progressive Care Facility

Nearby

Nursing Homes

Parker Jewish Institute For Healthcare & Rehabilitation

New Hyde Park, NY

Resort Nursing Home

Arverne, NY

Dry Harbor Nursing Facility

Flushing, NY

The Grand Rehabilitation and Nursing at Queens

Whitestone, NY
Get Featured on Wellness.com > Learn More
East Rockaway Progressive Care Facility
East Rockaway Progressive Care Facility
(14 Reviews)
> Get Phone Number & Directions
243 Atlantic Ave Lynbrook, NY 11563
Add a Review

Consumer Feedback

(14 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
by nedbal xxx.xxx.22.244
December 18, 2012
Would you recommend this nursing home to others?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.249.90
December 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Mickey Grame xxx.xxx.220.157
August 01, 2012
Did this provider answer all of your questions?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
December 24, 2011
One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. I had to wait a while after I arrived for my appointment. The staff didn't even keep me updated about how much longer it would be. They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me.
by Meg Harrison
October 22, 2011
Every time I would start talking about my circumstances, they would argue with me or get mad. I was scared to say anything because I didn't want to make them upset. I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I couldn't believe how rude and inconsiderate they were. I showed up before their scheduled closing time and they said they were closing. They knew I needed help but they still decided to close early. They are filthy and don't care about nothing but their weekly paycheck and the side tips they get from patient families. There incompetent and should be shut down . You can hear them calling the patients a pain in the ass, and pretend they don't her you when you call for them. There solution is to medicate patients so they don't have to be bothered. They disgust me
by Leeann
October 10, 2011
I would never send a family member or friend here for care. My father died in a great deal of pain and suffering due to bedsores which could not heal because he was so malnourished. When his 100 days were finished for Medicare they simply released him in a septic, febrile condition instead of recommending he go to a hospital. They claim he didn't want to eat so they couldn't force him to eat, He had been sent there for inbility to swallow. He ended up in intensive care at a local hospital due to malnourishment and neglect.
by Lin
October 06, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
October 04, 2011
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
by Anonymous
July 17, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider use current and safe equipment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
July 12, 2011
Add a Review
Map and Directions
243 Atlantic Ave, Lynbrook, NY 11563