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Desert Lane Care Center

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Desert Lane Care Center
Desert Lane Care Center
(8 Reviews)
> Get Phone Number & Directions
660 Desert Ln Las Vegas, NV 89106
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
In 1999 my mother spent over a week at this facility and was scheduled to be released the day before she questionably passed away. Family members had been to visit her the day before and she was walking, talking and ready to come home. I am still haunted by this sad experience and there are too many questions left unanswered.
by Daughter xxx.xxx.209.33
May 20, 2015
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.247.161
August 09, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.176.142
July 20, 2012
Was this provider's staff friendly?
Friendly Enough
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous
December 20, 2011
My husband work here @ Dessert care center everyday he came home he had a story to tell about how much he love interacting with the patients up to tis day he still keep intouch even thou he no longer works there...he had alot to say about the nurses and how rude they where lack of respect for others and never doing there job well some of them ..me and my friends also stop by one afternoon to visit the facilty to see if it was anyting he claim it was ..to my eyes it was..i am not saying they should close it down but the state need to look into these works and elimate all the ones that doing the job jus because its a pay check am a nurse myself and its a type field you have to love inorder to love careing for your patients....they also need to upgrade alot of things in the building ..the rooms are too tiny for two patients yet alone privecy so please some needs to voice the opinoin for the elderly and young ppl at this facility....
by Aiiz
August 25, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 17, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 16, 2011
I arrived at this supposed care facility to see my friend from church and was immediately concerned that other people I care about would be driving to this neighborhood as well. A building nearby had crime scene tape and there was trash all over the block. Then I went inside to be greeted by a smell that smacked me in the face and immediately made me aware that this building was old and poorly cared for and that likely my friend would not be cared for either. I would not leave my dog in a kennel that dirty, yet I was suppose to accept this place for my family in god. If that was not insult enough the room was a closet sized space shared by another ill person with old tape all over the walls and broken furniture with no television or phone and had a rusty metal bed with a crank at the end to adjust her head or feet up. I had no chair to sit and speak to my friend. I walked to an area that a man said was the nurses station and tried to ask about my friend and was ignored, as the person in a nurse outfit complained about having to go give the drug addict his pain medication. I now knew more than I wanted about the nurses troubles with this other poor senior in this place. I tried to stay focused and asked if they had my friends sons' name and was told if I was not family I would have to call him myself. I then asked about a chair and was told to look in rooms until I found one. I choose to stand rather than invade others privacy. My friend cried and said no one would help her to the bathroom and she had not been able to reach her son. I pushed her call light which was tucked in the broken night stand drawer out of her reach. She is sick alone with no way to reach her family or to ask for help. I tried to get her help for 45 minutes until a staff who came in after I begged for help in the hallway, This person had a heavy accent and was hard to understand. They seem to scold us for asking for help because they said they we working short without enough staff. Her roommate asked about calling her daughter and they told her 'no that she doesnt want your calls all day long'. I prayed with my friend for everyone in this place and to open the hearts of the people in charge to close this place before they hurt more people. I called my friends son and got our frined to safety at a nice place. The hospital let this happen, her son trusted a discharge planner that suggested this place. They should all be ashamed. They should all be forced to stay in that place with no way to leave or get help. My heart is sad for our seniors that need medical care at Desert Lane Care Center. Stay awayuntil the state or someone closes this hell hole!
by sad4ourseniors
August 23, 2010
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Map and Directions
660 Desert Ln, Las Vegas, NV 89106