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Coastal Palms

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Coastal Palms
Coastal Palms
(8 Reviews)
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221 Cedar Dr Portland, TX 78374
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did this senior care facility prominently display their credentials or business license?
Yes
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
by Anonymous xxx.xxx.162.46
April 17, 2019
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by SusanK xxx.xxx.198.7
June 21, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Would you recommend this nursing home to others?
I Already Have
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.74.64
February 28, 2013
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.221.133
October 28, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider have reasonable prices?
Absolutely!
by Anonymous
February 22, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
February 16, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 07, 2012
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Lydia Almaguer
September 16, 2011
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Map and Directions
221 Cedar Dr, Portland, TX 78374