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Bay Point Healthcare Center

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Bay Point Healthcare Center
Bay Point Healthcare Center
(8 Reviews)
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442 Sunset Blvd Hayward, CA 94541
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
by jefe xxx.xxx.215.117
June 26, 2015
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
No, it wasn't too loud
Did this provider show attention to detail?
Kind of, but not very much
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous xxx.xxx.9.9
May 28, 2013
Did this provider answer all of your questions?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider have reasonable prices?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Millie Hill xxx.xxx.47.18
January 16, 2013
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider have reasonable prices?
No, it was expensive.
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.226.9
October 19, 2012
Was this provider's staff friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.68.25
October 08, 2012
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They always take that extra step to make me feel special. I always enjoy my appointments here.
by paull
January 25, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you recommend this provider to others?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
May 18, 2011
Does this provider have helpful information available online?
Yes, but very little
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too cold?
No, it was fine
by Anonymous
April 09, 2011
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Map and Directions
442 Sunset Blvd, Hayward, CA 94541