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Joan Carl, MD

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Joan Carl, MD
Dermatology Associates
(18 Reviews)
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5421 Patterson Ave Richmond, VA 23226
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Very incompetent MD - a strange one
by X patient xxx.xxx.21.128
May 02, 2018
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.195.71
March 07, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.112.86
October 10, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.206.104
August 10, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff is very friendly and professional. They didn't help me as much as I was hoping and didn't answer all my questions.
Dr. Carl is a good doctor, but she her examination is so quick that there is barely enough time to answer any questions. She will, in fact, take all the time needed to answer any question that you are prepared to ask, just be prepared when you come in, otherwise you are in and out there in 15 min. For one symptom, "Dupuytren's contracture", she barely gave me time to ask questions, saying simply it was not an condition that she treated. In fact, it does appear on dermatology pages, for example, in webmd.com. She gave me the name of a reputable doctor to consult, so I cannot say she neglected the problem, but I could barely even pronounce the condition and I had little time to formulate additional questions in my head. I went home to do more research ... she could have, for example, perhaps told me where to find more information. I would have appreciated that. I am a long term patient; I would only ask Dr. Carl to practice her listening skills. The appointment time is of course limited, so I would like her to hear and make notes of my complaints in the time.
by Jan xxx.xxx.253.237
April 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Louise Carlton xxx.xxx.132.198
April 20, 2012
I've gone to this practice for many years and although the office is very attractive, the staff have always been incredibly rude (office and medical). Dr. Carl doesn't go out of her way to be friendly or take a sincere interest in her patients. She provides basic service and that's about it. Her nurses have never (and I mean never) been courteous or respectful. She took care of my skin care with moderate success (nothing stellar and definitely not going out of her way) but was inept handling my college-age daughter, which included the removal of a mole which left a very large scar. I've since found another practice.
by Susan xxx.xxx.14.150
March 26, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
No, it was fine
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
February 28, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this dermatologist friendly?
Extremely Friendly
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
February 07, 2012
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider treat every client equally?
No, they definitely favor certain clients
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
January 05, 2012
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Map and Directions
5421 Patterson Ave, Richmond, VA 23226