Henry Smith, DO

Henry Smith, DO
Smith Radiology Inc 1515 Bridge St New Cumberland, PA 17070
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
3.5 star average for Recommended
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you going to visit this radiologist again?
If I need to, I'll return
Was this radiologist's office clean?
Yes everything was neat and sterile
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Would you refer this radiologist to a family member or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.117.250
June 14, 2013
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was glad that they didn't leave me alone during my appointment. They were always there to help me with whatever I needed. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They made all of my questions were answered thoroughly, and are always available if I think of any more questions I want answered.
by Deb
February 27, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Would you refer this radiologist to a family member or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
September 14, 2011
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
June 13, 2011
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