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Earl Van Volkinburg, MD

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Earl Van Volkinburg, MD
(7 Reviews)
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875 Oak St SE Ste 5050 Salem, OR 97301
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business.

Before he went to Kaiser, his staff knew our names, why we were there and made us feel as if we were special. Now that he has another practice, his staff is different, they are surly, abrasive and downright rude. Not only that, they often forget to send lab orders, never call with results and its impossible to deal with them if this is brought to their attention.
by Patient Disatisfied xxx.xxx.238.117
March 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.212.124
June 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.101.230
May 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.125.167
April 05, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
January 04, 2012
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
September 28, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
April 30, 2011
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Map and Directions
875 Oak St SE Ste 5050, Salem, OR 97301