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Jay Chappell, MD

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Oregon Cardiology

Springfield, OR

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Jay Chappell, MD
Oregon Cardiology
(10 Reviews)
> Get Phone Number & Directions
960 N 16th St Ste 104 Springfield, OR 97477
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Would you recommend this provider to someone who asks for a referral?
Yes
by Anonymous xxx.xxx.246.40
March 29, 2014
Were the waiting room chairs comfortable at this cardiologist's office?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you experience unnecessary pain during your visit?
No
Did you leave the office feeling satisfied with your visit?
Completely!
by Phyllis Meksch xxx.xxx.36.126
January 16, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider listen to your input and concerns?
Yes
Was this cardiologist's staff friendly?
Friendly Enough
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.202.174
January 02, 2013
He answered most of my questions but I could have used more information. Their staff was friendly enough. I felt like my needs were mostly met, but he didn't make any extra effort. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. The doctor didn't even address my daughter who was with me, and he seemed short with her and with me. Almost condescending. He might be a great surgeon, but his people skills could use some work.
by MollyBloom xxx.xxx.134.125
April 17, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.149.107
April 17, 2012
Did this cardiologist answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
January 10, 2012
Did this cardiologist answer all of your questions?
No, I left confused and frustrated
by Anonymous
December 28, 2011
Did they follow up with you after your appointment?
Yes.
by Anonymous
November 15, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this cardiologist use current and safe equipment?
Yes; the equipment is very advanced!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 26, 2011
Did this cardiologist use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious?
Yes
Does this provider have helpful information available online?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
September 06, 2011
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Map and Directions
960 N 16th St Ste 104, Springfield, OR 97477