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Jeffrey Ross, MD

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Infectious Disease Specialists

Infectious Disease Internl Med

Albuquerque, NM

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Clinic-Infectious Disease

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Jeffrey Ross, MD
Infectious Disease Internl Med
(6 Reviews)
> Get Phone Number & Directions
500 Walter St NE Ste 104 Albuquerque, NM 87102
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.78.52
February 11, 2013
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.107.86
November 11, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have reasonable prices?
Yes
by Anonymous
December 08, 2011
I don't know of anywhere else that would've taken better care of me. I had a great experience. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Birdiemama
August 19, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They were very polite and helpful and made sure that I had everything I needed.
by daniel
June 20, 2011
Dr. Ross is great! One of those rarities in human medicine who not only listens to what his patients have to say, he HEARS them. He's flexible in his approach to treatment, welcomes patient input to how their cases proceed, is intimidated by no one that I could tell, and most amazingly, wants to fix what's wrong with his patients because he wants them to feel better.

One would think this latter sentiment would be the overwhelming reason for folks to be in the human health care field, but unfortunately, in my extensive experience with human health 'care' providers - using the term exceptionally loosely - this is not the case. In order of what I think is the most damaging to least damaging (to the patient) reasons for doing their jobs , I have found the following reasons to be prevalent : to make themselves look good, for the prestige of ordering people around, for the money, and good future job stability.

Dr. Ross's reason for wanting to fix his patients - so they feel better - is of course the best for the patient, and shows with his every interaction.
I consider myself very lucky to have found him.
by Dr. Fran Good, DVM
April 20, 2011
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Map and Directions
500 Walter St NE Ste 104, Albuquerque, NM 87102