Elsa Gutierrez, MD

Elsa Gutierrez, MD
Derm-Care 522 N New Ballas Rd Ste 180 Saint Louis, MO 63141
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Dr Gutierrez was very rude and it was obvious she was in a bad mood when she walked in the room. My visit was a waste of my time and money.
by Cindy xxx.xxx.180.242
August 02, 2023
Very professional. Took the time to answer my questions and to explain the procedure she was doing at the time. She quelled my fears.
by Gary Remaklus xxx.xxx.128.249
July 21, 2016
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Would you recommend this doctor to others?
I Already Have
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.250.129
November 14, 2014
This was my first visit and I was very impressed. Didn't have a scheduled apt. But they took me as a walk in, and I was very pleased!
by Lois xxx.xxx.208.35
October 14, 2014
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.197.170
January 14, 2014
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.78.243
January 02, 2014
Was this provider's staff friendly?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the waiting room chairs comfortable at this dermatologist's office?
Extremely comfortable; I could have fallen asleep
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by PORKY xxx.xxx.152.140
December 11, 2013
Not only do my appointments never get canceled last minute, they send me a reminder so I don't forget. Dr. Gutierrez is extremely reliable. Dr. Gutierrez went out of her way to make me feel special and appreciated. Dr. Gutierrez always makes an extra effort to make me feel respected and attended to. Dr. Gutierrez always listens to every question or concern I may have. Dr. Gutierrez was so easy to reach in an emergency, she answered my call immediately. It is a relief to know that I can count on her to always be there for me when I need her the most. Dr. Gutierrez explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Anonymous xxx.xxx.215.193
May 29, 2013
Would you recommend this dermatologist to others?
Yes
by Anonymous xxx.xxx.234.139
March 27, 2013
Does this dermatologist use current and safe equipment?
No; the equipment needs to be updated
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you experience unnecessary pain during your visit?
No
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.226.53
February 14, 2013
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