DRS Dodson Taylor JETT & Sellers - Oral & Maxillofacial Surgery

DRS Dodson Taylor JETT & Sellers - Oral & Maxillofacial Surgery
DRS Dodson Taylor JETT & Sellers - Oral & Maxillofacial Surgery 2441 Pruden Boulevard Suffolk, VA 23434
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Omg! I've always had fear of the dentist but this experience was super relaxing, I was scheduled for wisdom teeth extraction, upper and lower on the right side of my mouth. I don't remember feeling a thing. Dr. Larusso and his assistants were so nice! God bless them all. ๐Ÿ˜Š
by Denita Harris xxx.xxx.44.213
December 03, 2017
Dr Jett was great. I had a root extracted and was in and out in 25 minutes. However, on my bill I was charged for 2 15 minutes anesthesia at 165 per charge. My insurance wouldn't cover the anesthesia so I was out that cash. When I inquired as to why I was charged 2 15 minute anesthesia sessions the explanation was " that's just how we do it". What in the world does that mean.
by Laurie xxx.xxx.61.74
March 25, 2017
Dr. Sellars is very friendly and helpful. The front staff in the Portsmouth office needs lessons on customer service. They are so short, unhelpful, and unfriendly.
by Wanda L. Hunter xxx.xxx.192.79
August 17, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
by Anonymous xxx.xxx.150.203
May 15, 2014
Was this provider's staff friendly?
Yes
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider take time with you at your appointment?
Yes
Would you recommend this oral surgeon to others?
I Already Have
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Peggy Babb xxx.xxx.158.137
March 19, 2014
Does this provider use current and safe equipment?
Yes
Do you think that the provider's staff are well trained?
Yes
Did this provider show attention to detail?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
Would you recommend this oral surgeon to others?
Yes
by Anonymous xxx.xxx.170.203
March 10, 2014
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Greekgrl xxx.xxx.128.186
July 31, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.89.121
July 09, 2013
Was this provider late to your appointments?
No, they were on time
Did this provider have reasonable prices?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.118.193
June 28, 2013
I could tell that they took pride in their office's appearance. It was organized and taken care of. The Front office staff were very nice, however The other staff was not that friendly, and didn't go out of their way to make me or my child feel welcome. My child is very frightened of any dental related issues they briefly listened to me, but quickly downplayed everything I said or stopped paying attention. They didn't seem too happy to be helping me. The oral surgeon did not nothing to instill any confidence in me or my child, he was very short and acted like he could care less we had chosen his practice. Maybe they were just having a bad day, but they could have been nicer. I will not go back.
by Anonymous xxx.xxx.56.99
May 03, 2013
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