Jones Family Dentistry - Audra Jones DDS & John Jones DDS

Jones Family Dentistry - Audra Jones DDS & John Jones DDS
Jones Family Dentistry - Audra Jones DDS & John Jones DDS 1805 Monument Avenue Suite 501 Richmond, VA 23220
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Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was the waiting area spacious?
Yes, extremely spacious
by Wyjean Bennett xxx.xxx.222.1
December 27, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider rush your appointment?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.160.134
August 02, 2013
Was this dentist friendly?
Extremely Friendly
Does this provider have helpful information available online?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.47.50
June 12, 2013
Does this provider offer flexible appointment times?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.171.33
April 24, 2013
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you going to visit this provider again?
Without a doubt!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Pat xxx.xxx.204.193
March 06, 2013
Was this provider's staff friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.22.25
March 05, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous xxx.xxx.95.44
March 01, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.180.145
January 02, 2013
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.226.20
September 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.136.197
July 16, 2012
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