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Tam Nguyen, DDS

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Tam Nguyen, DDS
Paramount Dental
(8 Reviews)
> Get Phone Number & Directions
2201 Double Creek Drive #2001 Round Rock, TX 78664
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Incredibly disappointed! I gave 1 star just because of Dr. Tam Nguyen friendly staff... I came to Paramount dental to fix a few teeth. They took comprehensive oral evaluation, complete series of radiographic images and other staff that I didn't ask for. She gave me treatment plan even though I didn't ask her and estimated it for $8,028.00, so with my insurance I would pay $5,480.00. I came just for few fillings. That is it. So, next time I came to Dr. Nguyen and showed her assistant the tooth that I wanted to fix today. And without my permission she fixed two more teeth on the same side!! I realized it when I was paying. Hello? In the same day Beth gave me the cleaning, she was very nice but I wondered why she didn't polish my teeth as it was written on their website? When I came home I looked at what Dr. Nguyen has done and realize that she left some cavities! Unbelievable! So on my second visit I told her assistant if the Dr. Nguyen can check these teeth again. Also, I told her assistant what I actually want to be fixed (according on my budget). And assistant (I didn't see the Dr. at all this day) told me that Dr. Nguyen will do treatment just according on her treatment plan and if I don't like it they will stop my treatment right away! Hello, I came to fix few teeth, not to ask for her treatment plan and leave $6,000, it wasn't my plan. So if I don't agree with her treatment plan- there is a door. I'm so disappointed. This is not the way to treat patients! And it's so funny that Dr. Nguyen didn't show up! It's a HUGE SCAM!!!
by Tatyana xxx.xxx.180.219
September 10, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this dentist explain your dental procedure to you?
Absolutely
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely!
How would you rate your experience with this provider?
The best
by Anonymous xxx.xxx.172.13
July 15, 2014
Was this provider late to your appointments?
No, they were on time
Did this provider have reasonable prices?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.154.99
June 17, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.107.193
July 10, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.69.196
January 20, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider late to your appointments?
No, they were on time
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 09, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 07, 2011
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
April 07, 2011
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Map and Directions
2201 Double Creek Drive #2001, Round Rock, TX 78664