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Michael Dillingham, DDS

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Michael Dillingham, DDS
Austin Orthodontic Specialists
(4 Reviews)
> Get Phone Number & Directions
5400 Brodie Lane #260 Austin, TX 78745
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
1.5 star average for Recommended
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this orthodontist offer alternative choices to metal braces (ceramic, Invisalign)?
Yes, they had expertise in all areas
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.246.250
February 19, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.98.121
January 25, 2013
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Westlake Mommy
July 07, 2011
They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. Their office was a little too loud. It wasn't unbearably loud but it was starting to hurt my ears. Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. Based on my experience, I wouldn't recommend them to my friends or family. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish.
by Gerardo De Leon
March 14, 2011
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Map and Directions
5400 Brodie Lane #260, Austin, TX 78745