Snyder & Dugan Oral & Maxillofacial Surgery

Snyder & Dugan Oral & Maxillofacial Surgery
Snyder & Dugan Oral & Maxillofacial Surgery 508 South Main Street Zelienople, PA 16063
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Recommended
4 star average for Recommended
Value
1.5 star average for Value
Did this provider listen to your input and concerns?
Not really
Did this provider give the impression that they cared about your concerns?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Was the background music pleasant while you were in the waiting room?
Somewhat
Did this provider take time with you at your appointment?
Somewhat
by Anonymous xxx.xxx.91.65
October 09, 2014
After reading some of these reviews I wonder if they had the correct Dr. Dugan? He isn't located in TX! His office is immaculate and Dr. Dugan has never been anything but professional. He is highly trained and extremely knowledgable. He has always treated me with the highest care and regard. I would feel confident in recommending him to anyone!
by Lisa xxx.xxx.198.122
February 21, 2014
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. I definitely don't trust their advice. They're only concerned about themselves. One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else.

The office staff wasn't any better than the oral surgeon. They kept pushing me to book my appointment without giving me any information in regards to insurance or how the procedure would be handle. The office staff was completely unfriendly and uncaring and so was Dr. Dugan.
by Jessica xxx.xxx.123.58
November 18, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Hollis D. Blinn xxx.xxx.221.212
February 20, 2013
This company was able to work with me to get a more convenient appointment time. The nurse working with me was able to answer all of my questions as well. However, the surgery itself was very rough, and it felt rushed. With only a local anesthesia offered and no sedation, it was not something I'd want to do again unless absolutely necessary. Recovery is also a bitch, but luckily I had no further complications.
by Aed38 xxx.xxx.230.222
January 05, 2013
HA, one comment was on how clean their restrooms and office was.......What a joke. In TEXAS, DDS offices are 10x as nice as this one which is only average compared to SOuthern dentists. A nice bathroom does not equal medical competency.

NEVER, ever would I go into this office again. I had an emergency on Friday and needed an extraction. They tried to convince me to do this with local anesthetic, meanwhile I wanted sedation for my comfort and safety. THey wanted me to see one particular dr. who only had an appt on Friday. I could care less who treated me and the sooner the better.

They were trying to place me with one dentist in particular for THEIR convenience or office politics.

Anyway, I scheduled with another Dr. there on Monday with a sedation specialist on hand.

A call Monday morning said that they did not have a sedation specialist today, but AGAIN, they steered me towards an extraction with just local anesthetic for a large pre molar extraction.

NOT only have I suffered in pain an entire weekend, I do not trust these clowns to cut off a hangnail, much less perform an invasive surgery on. I have found a competent group of oral surgeons locally in a hospital setting which I trust.

Im sorry I even paid this office for an evaluation, which was totally useless since I will have to pay this again for another surgical facility
by FINDanotherSURGEON xxx.xxx.43.94
July 23, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 07, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Clare
July 05, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
June 03, 2011
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