Thomas Mertz, MD

Thomas Mertz, MD
Grosse Pointe Urologic Surgeons P C; Grosse Pointe Urologic Surgeons Pc 18325 E 10 Mile Rd Ste 200 Roseville, MI 48066
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office clean?
Yes everything was neat and sterile
Does this urologist remember you and your circumstances at every appointment?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.182.5
March 20, 2013
Was this urologist's staff friendly?
They did what they asked, not a bit more
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were you able to relax during your appointment?
No, I was on edge
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous
February 13, 2012
I love that they are always more than happy to answer my questions, and actually welcome questions. The staff was very helpful and experienced. I've always appreciated how understanding and flexible they are with their appointment times here. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Sailor
October 26, 2011
Does this urologist promptly return your phone calls?
Yes
by Anonymous
October 18, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was it easy to find parking at this urologist's office?
Yes, it was convenient
Are you going to visit this urologist again?
Without a doubt!
by Anonymous
October 08, 2011
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