Iselborn Charles A Dentist

Iselborn Charles A Dentist
Iselborn Charles A Dentist 149 Brighton Avenue Portland, ME 04102
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I have always had a very good experience with this provider. Yes, it is expensive. And I also had a molar fail with concurrent infection after a filling replacement. I believe I was cautioned that this could happen before it was done. There was a lag between the completion of the work and the correct diagnosis, and it was a difficult experience for me, with the pain, illness from infection and expense. But I was well cared for over all.
Dr. Iselborn was dealing with a very old filling that was over large and done by a questionable dentist long ago. The referrals I had were good generally although the Endo has a TERRIBLE manner with patient interaction. Now, more than 5 years later, my teeth are in great shape and my health over all has improved. I even received massage therapy after going in for jaw pain after he determined it was tension related. I had my husband see Dr. Iselborn who referred him to a Perio and now my husbands oral health has improved significantly. Yes, it's expensive. Unfortunately, that is the reality with dental work. A CareCredit card gives one up to a year to pay the balance which is a great help.
by mihkupaul xxx.xxx.68.68
October 07, 2016
While I had a relatively good experience here, I also had a routine filling replacement that caused my tooth to "die." I developed an infection and then needed a root canal and another filling. Terrible pain and emergency Endo visits as well as urgent care visits. One tooth cost me over 2K! I was not given a price quote for the final work, 2 crowns, and the first visit alone was $2900. Care Credit charges 28% interest and now I am unsure if I chose the right practice. Staff are generally friendly.
by Wary in Portland xxx.xxx.234.159
October 12, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.106.96
October 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.248.51
July 30, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.8.216
June 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.87.133
May 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.96.140
March 05, 2012
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. All the equipment at this office is state-of-the-art. I feel very safe here because I know it's safe and current. Plus, he's a fishing buddy of my Dad's!
by Wynn
October 17, 2011
The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! They always explain every aspect of my dental procedures to me. I never have to worry. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by Fat Dragon
September 02, 2011
Please avoid if possible.
I had visited the office back in August 2010 and had 3 fillings done. I was told that this would cost me approximately $170 with my insurance. Having paid the amount on the spot I thought I was fine.
6!!!!!!!! YES SIX!!! months later I received a bill for $346.20.
I understand that there could always be some discrepancy between what insurance pays and the total, but to have your bill come to 3 times what you thought it would be is absolutely unacceptable. After many calls to insurance agency and the dentist office I found out that the type of fillings that they used are considered cosmetic and will not be covered.
Now this would be great to know BEFORE they decided to do anything.
I am now in the proccess of disputing the claim and sure will have many more painful phone calls ahead of me. Please save yourself some time and pick another dentist if you can.
by Nick
April 05, 2011
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