Thomas Hedstrom, DDS.

Thomas Hedstrom, DDS.
Worcester Cosmetic & Restorative Dentistry 1 West Boylston Street Suite 203 Worcester, MA 01605
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Five Star Dentist. I have been going there for years and I have always been extremely satisfied with the quality of work that has been done. My compliments to Dr. Tom and his staff especially Elaine my hygentist.



by Maureen Pleszka xxx.xxx.183.110
August 03, 2016
Was this dentist friendly?
Extremely Friendly
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this dentist's staff friendly?
Yes, they went above and beyond
by christy xxx.xxx.94.149
November 11, 2013
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by SJD xxx.xxx.190.162
January 15, 2013
Was this dentist's staff friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.224.32
December 13, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider have reasonable prices?
Absolutely!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous xxx.xxx.72.130
October 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.114.242
May 03, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 20, 2011
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
August 14, 2011
Was this provider's office too cold?
No, it was fine
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
by Anonymous
August 11, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 19, 2011
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