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Richard McDermott, Dr

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Richard McDermott, Dr
Columbia Legacy Orthodontics
(9 Reviews)
> Get Phone Number & Directions
1060 Admiral Weinel Boulevard Columbia, IL 62236
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider promptly return your phone calls?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonoymous xxx.xxx.233.214
October 07, 2013
The practice is not what it used to be. A lot of the new personnel are not as friendly and do not take the time to show the patient how to place the rubberbands. It seems each appointment takes over an hour. They do ask the patient to sit at the patient's chair but it takes a long time before they work on the patient. My daughter has gone through a two phase treatment. The first phase was great. The second phase has not been a good experience because the personnel do not seem to care. I recommended this business while we did phase No. 1. At this point I would hesitate recommending this business. It is just not the same.
by Anonymous xxx.xxx.5.123
September 27, 2013
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider remember you by name?
No, and they don't make an effort to even try
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous xxx.xxx.102.60
February 15, 2013
I would not recommend Columbia Legacy. They were OK when we started but have changed since then. Office hours are limited. Staff is frenzied. Wait times are long! Misinformation was given on multiple occasions. Contract was not honored. We are not completing phase two here. We will go elsewhere.
by Vanover xxx.xxx.97.242
October 11, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's staff friendly?
Yes, they went above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider have reasonable prices?
Yes
by Anonymous
January 09, 2012
Did you feel that this orthodontist had a kid-friendly office?
Yes, they had games and entertainment
Was this provider late to your appointments?
No, they were on time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 28, 2011
Does this orthodontist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider treat every client equally?
Yes, they don't show favoritism
Was the waiting area spacious?
Yes
Did the orthodontist give you a good idea of what the final results would look like?
Yes
by Anonymous
August 01, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous
May 23, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider have helpful information available online?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Would you recommend this provider to others?
I Already Have
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
March 29, 2011
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Map and Directions
1060 Admiral Weinel Boulevard, Columbia, IL 62236