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Thomas Montgomery, MD

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Thomas Montgomery, MD
(9 Reviews)
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449 Heymann Blvd Lafayette, LA 70503
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Do you think that the provider's staff are well trained?
Yes
Was this provider friendly?
Yes
Does this orthopedic surgeon use current and safe equipment?
Yes
Did you feel that your waiting time was acceptable?
Absolutely
Would you recommend this orthopedic surgeon to others?
I Already Have
by Anonymous xxx.xxx.32.167
February 21, 2014
Did this provider rush your appointment?
No
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
February 11, 2012
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I don't know of anywhere else that would've taken better care of me. I had a great experience. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Kellie S Dailey
January 18, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
January 12, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
December 12, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
October 17, 2011
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
August 26, 2011
Does this provider offer flexible appointment times?
Yes
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 19, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
April 05, 2011
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Map and Directions
449 Heymann Blvd, Lafayette, LA 70503