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Benjamin Towe, MD

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Benjamin Towe, MD
(4 Reviews)
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501 Blackburn Dr Augusta, GA 30907
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
First, let me say that I love Dr. Towe. He has been my doctor for more than 20 years. He is a genuine, caring, and compassionate soul with a heart for his patients. Sadly, I am searching for a new physician because of his office staff. They are nice enough but incredibly disorganized to the point of dysfunction.The last few years I have had to call numerous times for a single appt. I have left message after unreturned message only to resort to physically going to the office to make the appt. I have had no better success with email. When I mention this to the staff I am told of phone or email issues they are experiencing. For 6-8 years? I'm sorry, but that is not believable and when I spend more time attempting to make an appt. than actual time with the doctor then it's time for me to move on. Enough.
by Jon C. xxx.xxx.36.245
November 05, 2016
Dr.Towe and his staff are wonderfull.He does what ever he can to help people get well.I love his way of careing and his staff is so wonderfull.
by mary blackmon xxx.xxx.57.252
March 12, 2016
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Wait time for appt. can be long, but always worth it. Sometimes it takes a while to be called back, but requests are always met.
by Cheryl
September 01, 2011
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Fairly Easy
Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
May 09, 2011
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Map and Directions
501 Blackburn Dr, Augusta, GA 30907