Charles Heard, MD

Charles Heard, MD
Baker Heard Osteen & Davenport 345 W Michigan St Ste 114 Orlando, FL 32806
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
1 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Would you recommend this orthopedic surgeon to others?
No
Was this provider's staff friendly?
No, they were rude
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider have reasonable prices?
They were decent, but not very affordable
by Cindy K xxx.xxx.50.18
February 08, 2014
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous xxx.xxx.133.34
October 15, 2012
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
June 30, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
April 14, 2011
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