Stanton Longenecker, MD

Stanton Longenecker, MD
Jacksonville Orthopedic Inst 1801 Barrs St Ste 120, Depaul Professional Bldg Jacksonville, FL 32204
Add a Review

Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
Dr. Longenecker "rebuilt" my left knee back in 1987, when I had NO hope of regaining much function, due to my injury. He did a WONDERFUL job and gave me the ability to resume my life and walk. All during my recovery and all of the physical therapy that Dr. L ordered me to do....and I did it, he never told me that he had a bad back himself and that he understood what I was going through. He is compassionate, concerned and just a good guy and exceptional surgeon!!! If you ever read this, Dr. L, I want you to know that I did become a Registered Respiratory Therapist and I just retired from the U.S Dept of Veterans Affairs after a wonderful 20 year career. I heartily recommend Dr. Longenecker to anyone with knee problems. He's YOUR surgeon and the best ever!!!
by Helen Lum xxx.xxx.28.156
April 29, 2015
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider rush your appointment?
Not too much, but somewhat
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.224.210
May 12, 2013
They make an extra effort to get to know their patients and find out what they need. They sometimes remember me. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They could have been more polite. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. They seem to favor certain clients, and make an effort to help those clients. I was afraid that they wouldn't help me if they didn't like me.
by Anonymous xxx.xxx.216.195
March 28, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
January 17, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
October 18, 2011
Did they follow up with you after your appointment?
No, but they said they were going to!
Would you recommend this provider to others?
Absolutely Not
by Anonymous
June 14, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel safe in this provider's care?
Yes
by Anonymous
March 01, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
February 26, 2011
Add a Review