They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. It was easy to get the appointment time that worked for my schedule. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.