Grelot Dental Group

Grelot Dental Group
Grelot Dental Group 5920-B Grelot Road Mobile, AL 36609
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Consumer Feedback

(39 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Great staff
by Sharon xxx.xxx.135.92
May 19, 2019
This dentist is the best. They were friendly to me, cheerful, didn't make me talk with my mouth full, and the teeth cleaning was painless. I was so happy that they had a sonic cleaning tool to take the tartar off my teeth--they barely had to scrape, and I had a lot of tartar! My mouth didn't feel bad when they were done, and they finished quickly and thoroughly. I didn't have to wait long for my cleaning, my mouth feels fresh, and my teeth look whiter. Thank you, Grelot Dental!
by ilovestevenforever xxx.xxx.212.180
January 27, 2018
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Was the Dental Care provider able to take and develop x-rays in their office?
Somewhat
Did this dentist allow you to regularly rinse your mouth during your procedure?
Sometimes
Were the staff members able to answer your questions?
Not many
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I think they really try to take a holistic approach but I felt a bit rushed with all their questions.
by Anonymous xxx.xxx.139.208
June 19, 2015
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were you able to relax during your appointment?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Rebecca Bates xxx.xxx.72.195
January 10, 2014
I was seen right after my arrival and Debra did her usual excellent job with my bi-annual cleaning. I have had multiple procedures performed over the years by Dr. Cowels and have been pleased with all of the outcomes. I will and have recommended this office and Dr. Cowels to others.
by Robert McArthur xxx.xxx.77.153
December 23, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by jean xxx.xxx.92.101
December 20, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by K Williams xxx.xxx.178.113
December 17, 2013
I have used Dr. Cowles for dental care and Deborah, for cleanings - for many years. I would never go anywhere else! They are both the very best and I place my trust in them for both routine care and for any emergencies or other problems that arise.
by Mary Ann Mason xxx.xxx.52.148
December 16, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this dentist's staff friendly?
Yes, they went above and beyond
by Pat xxx.xxx.125.74
December 10, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.98.214
December 07, 2013
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