Neil P Casey, OD

Neil P Casey, OD
44 STERLING ST WEST BOYLSTON, MA 01583
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
They were average
Was this provider's staff friendly?
Friendly Enough
Does this provider use current and safe equipment?
Yes
Does this provider take that extra step to make you feel special?
Yes
by Anonymous xxx.xxx.63.253
July 10, 2014
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.71.127
June 04, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.252.90
March 09, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.1.109
April 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.21.48
March 25, 2012
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
Sure
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
January 28, 2012
Was this provider's staff friendly?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office too cold?
No, it was fine
by Anonymous
November 29, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Anonymous
July 01, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider late to your appointments?
No, they were on time
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
March 19, 2011
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