Kenneth R First, MD

Kenneth R First, MD
Houston Methodist Orthopedics & Sports Medicine 2020 NASA Parkway 230 Houston, TX 77058
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 06, 2012
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
December 28, 2011
Does this orthopedic surgeon use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
August 08, 2011
Would you recommend this provider to others?
I Already Have
Were you able to relax during your appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
April 11, 2011
I had a 2:15 scheduled appointment and I arrived roughly 5 minutes prior. At 2:45 I had yet to be called and I was the only person in the waiting room. I asked how much longer it would be and I was told they were cleaning the room and it would be just a minute. After waiting 51 minutes past my appointment time, I notified the ladies at the front that I was leaving.

The customer service here is awful at best and the bedside manner of Dr. First is even worse. Don’t waste your time or your money, find an Ortho that cares about his patients and not just making a buck.
by DarrenBurris
October 29, 2010
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