Directory > Providers > Doctor > Pulmonologist > CA > Oakland > Guillermo Vanegas, MD > Reviews

Guillermo Vanegas, MD

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Guillermo Vanegas, MD
(3 Reviews)
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350 30th Street OAKLAND, CA 94609
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
3.5 star average for Recommended
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 03, 2011
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while
by Anonymous
May 26, 2011
The receptionist at this doctor's office is very careful to collect your co-pay, and is otherwise not very nice. She was uncooperative when my husband had emergency heart surgery and was in the cardiac ICU, and the hospital had accidentally thrown away his CPAP mask. She just could not help us; she was "too busy" to call the vendor and authorize a replacement mask. We finally called the vendor, who actually delivered a mask to the hospital as a courtesy.

This receptionist gives the doctor a bad name. She also tried to interfere with trying to get a reconciliation of our account when they owed us money. They have a billing department but she called and literally yelled at me about her right to collect a copay we did not owe.

The same receptionist called to try to solicit appointments I did not need. I had a negative sleep apnea test and she tried to set up a follow-up - for no reason. She then called me 6 months later for a "follow up" when I wasn't even a patient.
by ShredneyV
February 16, 2011
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Map and Directions
350 30th Street, OAKLAND, CA 94609