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Gary L Craig, MD

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Gary L Craig, MD
(12 Reviews)
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105 W 8TH AVE STE 6080 SPOKANE, WA 99204
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Are you going to visit this rheumatologist again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this rheumatologist leave you unattended for an extended period of time?
No, I was always attended to
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.18.224
October 23, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. Billing staff did not let me know of my charges before I left so I thought it would be my normal $250.00 visit, two weeks later I receive a $798.50 bill and I have no insurance, the billing office should have talked with me before sending me to the lab to let me know the charges and make payment arrangements but they didn't and now they state oh you should have asked, no I have done medical billing before anyone without insurance even if they made a small payment at check in if they had additional tests or labs you talked to them before they left the office told them their charges and payment arrangements were made. It's sad, Dr. Craig is a very good doctor it's his billing staff that makes you wary on going there. Make sure if you have questions regarding your bill or testing ask before they are done as the billing office is lax on doing their job properly.
by hd in Lewiston xxx.xxx.164.248
August 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.72.196
March 21, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this rheumatologist rush your appointment?
No
Does this provider offer flexible appointment times?
Yes
by Anonymous
January 09, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this rheumatologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
December 12, 2011
Was it easy to make an appointment with this rheumatologist?
No, it took a while
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
October 17, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
October 03, 2011
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
August 24, 2011
Does this rheumatologist use current and safe equipment?
Yes
Are you going to visit this rheumatologist again?
Without a doubt!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
August 12, 2011
What I like most of all about Dr. Craig is that he doesn't rush through the appointment. He took a whole hour with me and explains things in a way you can understand and don't feel stupid. He listens well too. I would recommend him wholeheartedly. The only drawback is you have to make your appointment waaaaay in advance. He is booked pretty solid.
by Lewey
July 12, 2011
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Map and Directions
105 W 8TH AVE STE 6080, SPOKANE, WA 99204