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Shawn D Casella, DDS

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Shawn D Casella, DDS
(4 Reviews)
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333 State St # 310 Erie, PA 16501
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
5 star average for Recommended
Value
4 star average for Value
I found Dr Casella arrogant and insensitive to my needs, patronizing when I asked questions. Staff were efficient but cold and always selling something, dental payment plan or toothpaste. Not a good experience.
by mariaschamber xxx.xxx.201.205
February 05, 2018
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
No, it was fine
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.165.222
January 26, 2013
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. It's very reassuring to know that they are recommended by other dentists. It gives me confidence that I'm going to a professional. I am going to refer everyone I know here. I absolutely love this place. Not only did the crowns, fillings, and veneers I got last for a long time, they lasted way longer than they were supposed to. It was great not having to go in and get them redone all the time. I could tell that they did a fantastic job putting them in.
by papa jim
December 25, 2011
I am going to refer everyone I know here. I absolutely love this place. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Their prices were very fair. The level of care you get for the price is outstanding. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was.
by Sandra C
October 31, 2011
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Map and Directions
333 State St # 310, Erie, PA 16501